More information

Fees and reimbursements

Visits or calls with the GP do not cost any money if you have a Dutch health insurance. These appointments are covered by health insurance. Additional services such as blood tests, STD tests, X-rays, medications and visits to a specialist after referral are covered by an annual deductible. You are responsible for paying this yourself. The maximum is €385 for all of 2025, unless you have changed it yourself with your health insurance. The local government also sometimes offers reimbursements for care, transport and other items that the GP does not cover.

Please note: not all healthcare services are covered by your health insurance. For the services listed below, we charge a separate fee which must be paid out of pocket:

• Medication certificate for travel
  Are you travelling and taking medication? Check in advance via this link whether you need a medication certificate. We charge at least a consultation fee plus administrative costs for preparing and signing the certificate. Please schedule your appointment at least 6 weeks before departure.
• No-show without notice
  If you miss two scheduled appointments without notifying us or cancel too late, you will receive a warning. If this happens again, we will charge for the reserved appointment time.
• Vaccinations without medical indication
  If you choose to receive a vaccination without a medical necessity, it will not be covered by your insurance. We charge a consultation fee plus administrative costs for administering the vaccine. The vaccine itself must be paid for at the pharmacy.

Your data

Everything you discuss with the doctor remains confidential. The GP will never share your information with others without asking you first. Sometimes, the GP needs to provide your information to the pharmacy , another GP practice, or hospital. But this only happens with your permission. For more information about what we do and do not do with your data, read our privacy statement.  

Complaints

We want to do our very best for you. If you are not completely satisfied with our practice or have any complaints, we would like to hear from you. Please discuss your complaint with your GP. If that is not possible or you do not want to discuss with the GP directly, then you can submit your complaint here. 

Reliable medical information: GPinfo.nl

There is a lot to be found on the internet about illness and health. Not all of this information is correct. For reliable information, visit GPinfo.nl or thuisarts.nl. Or ask your question via an e-consultation. 

Practice closed

During the summer holidays, from Monday 21 July to Monday 1 September, our practice will remain open but with reduced staffing. We are open for regular care on Mondays, Wednesdays, and Thursdays. On Tuesdays and Fridays, the practice will be closed. If you have an urgent medical issue on a Tuesday or Friday during the summer holiday that cannot wait until the next working day, please contact GP-practice Van den Braken at 071-5283440.

Additionally, our practice will be covering urgent care for GP-practice Van den Braken two days a week. As a result, there may be slightly longer waiting times for your appointment, or we may be temporarily unavailable due to an emergency. We appreciate your understanding.

Training practice

We supervise medical interns during their GP-residency. It is possible your first contact by phone or in-person is with the intern. Every contact is supervised by the GP and during in-person visits you will always see the GP after the initial contact with the intern. If you do not want this, please let us know in advance.